Our Staff

Rick Reynolds, HIS

Hearing Instrument Specialist

Bio coming soon.

Katelynn Robinson

Patient Services Coordinator

Katelynn Robinson is a Patient Service Coordinator. Katelynn was born and raised in Springfield, Il. Katelynn attended Southeast High School and started working at Memorial Medical Center in 2018 as a Phlebotomist. Katelynn began working in the hearing industry in 2024 and was drawn to the profession because she prides herself in helping others and is ecstatic to make a difference in the world with people who have a hearing loss! What Katelynn loves most about saving hearing lives is the look on other’s faces when they first begin to hear again. Katelynn strives to provide exceptional customer service everyday working with patients. Outside of saving hearing lives, Katelynn loves hobbies such as spending time with her daughter and family. She loves to travel and being outdoors. She likes to keep busy with friends and loved ones, making tons of memories

woman with ipad background

Customer Reviews

C Morgan, on Google

Rick and Katelynn are the best! Friendly, efficient, knowledgeable, and skilled at what they do.

Randall R. Lindsey, on Google

After going to miracle ear & seeing their prices it was so unreasonable 6-9k a pair. He did a lot more testing than them & I was able to get the set the insurance will pay for. As I live on a fixed income. I can’t wait to get them...

Angie Anselmo, on Google

The only place to go for your hearing needs

Mick magic, on Google

Very pleasant, very helpful

Trish Fenton, on Google

She cleaned my hearing aids for me and was very pleasant!

Angela Kaitschuk, on Google
john rosa, on Google

Great staff. Always friendly and willing to help with your needs

chris talkington, on Google
Mary Yates, on Google

Can't say nothing but good things about the service from the staff

Annie Brown, on Google
Carole Dubois, on Google

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