Our Staff

Rick Reynolds, HIS

Hearing Instrument Specialist

Bio coming soon.

Katelynn Robinson

Patient Services Coordinator

Katelynn Robinson is a Patient Service Coordinator. Katelynn was born and raised in Springfield, Il. Katelynn attended Southeast High School and started working at Memorial Medical Center in 2018 as a Phlebotomist. Katelynn began working in the hearing industry in 2024 and was drawn to the profession because she prides herself in helping others and is ecstatic to make a difference in the world with people who have a hearing loss! What Katelynn loves most about saving hearing lives is the look on other’s faces when they first begin to hear again. Katelynn strives to provide exceptional customer service everyday working with patients. Outside of saving hearing lives, Katelynn loves hobbies such as spending time with her daughter and family. She loves to travel and being outdoors. She likes to keep busy with friends and loved ones, making tons of memories

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Customer Reviews

Great staff. Always friendly and willing to help with your needs

chris talkington, on Google
Mary Yates, on Google

Can't say nothing but good things about the service from the staff

Annie Brown, on Google
Carole Dubois, on Google

Very pleasant and friendly

Shana Dolash, on Google
Elena Caceres, on Google
Stacey Prichard, on Google

Love these two!!!!

Donna Montgomery, on Google
Will Lucas, on Google

I'm impressed with the friendly professional staff, and thorough testing.

Dee Hartley, on Google

Everyone was very nice, everything was explained to me what was going to be done

Bill Cody, on Google

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