Our Staff

Rick Reynolds, HIS

Rick Reynolds, HIS

Hearing Instrument Specialist

Bio coming soon.

Katelynn Robinson

Katelynn Robinson

Patient Services Coordinator

Katelynn Robinson is a Patient Service Coordinator. Katelynn was born and raised in Springfield, Il. Katelynn attended Southeast High School and started working at Memorial Medical Center in 2018 as a Phlebotomist. Katelynn began working in the hearing industry in 2024 and was drawn to the profession because she prides herself in helping others and is ecstatic to make a difference in the world with people who have a hearing loss! What Katelynn loves most about saving hearing lives is the look on other’s faces when they first begin to hear again. Katelynn strives to provide exceptional customer service everyday working with patients. Outside of saving hearing lives, Katelynn loves hobbies such as spending time with her daughter and family. She loves to travel and being outdoors. She likes to keep busy with friends and loved ones, making tons of memories

woman with ipad background

Customer Reviews

Excellent service

Andrew Vu, on Google
Barbara Venturini, on Google

Always excellent. Adjusted fit on one side and now it feels great.

Sharon Rush, on Google
Deb Ply, on Google

Very courteous service everytime.

Bob Johnson, on Google
Bobby Sims, on Google

I had a great experience.

Tim Ingalsbe, on Google
Alice Beck, on Google
john primm, on Google
James Haycraft, on Google

I happy with the people but I am not happy about the product. I have sent both sides in 2-3 times for the same problem it seems like

L Duffie, on Google

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