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"comment": "Thank you, Edward! We appreciate your kind words about our team's patience and thoroughness. We're glad you enjoyed your experience with us and value the free checkups.",
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"comment": "Always very patient and friendly, they have been very thorough with examinations and also the free checkups are very much appreciated. A pleasant experience.",
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"displayName": "Elizabeth Pensoneau"
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"comment": "Thank you, Elizabeth! We're glad to hear that your husband had a positive experience with the hearing test and appreciated the customization for his hearing aids. We look forward to him receiving his new devices!",
"updateTime": "2026-05-16T02:07:13.765002Z"
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"comment": "My husband was extremely impressed with the visit. He said the hearing test was extensive and he appreciated the opportunity to have a customized hearing aid. He Is looking forward to receiving his new hearing aids.",
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"comment": "Thank you, Jan, for taking the time to leave a review. Your feedback is important to us!",
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"displayName": "Scarlett Scarlett"
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"comment": "Thank you, Scarlett! We're so glad to hear you felt supported and well-informed during your visit. It's great to know our team, including the doctor and receptionists, made a positive impact. We look forward to being your go-to spot!",
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"comment": "I would 100% recommend this clinic! I had all my questions taken seriously and everyone took time to make sure I understood their explanations. The doctor took a look at my ears as soon as he was available and the receptionists helped me with extra paperwork I needed. Im definitely going to make this my go-to spot for any audible issues.",
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"comment": "Thank you, Denise! We're glad to hear you had a pleasant experience and appreciated our friendly staff. Your recommendation means a lot to us!",
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"comment": "Friendly staff. Very professional and pleasant experience. Highly recommend.",
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"comment": "Thank you, Elliott! We appreciate your kind words about our service.",
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"comment": "Excellent service",
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"displayName": "Cheryle Pruitt"
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"reviewReply": {
"comment": "Thank you, Cheryle! We appreciate your kind words and are glad to hear that Rick and the team were able to meet your needs. Your referrals mean a lot to us!",
"updateTime": "2026-03-04T02:03:45.231011Z"
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"comment": "Rick and his staff are very nice and very accommodating to our needs! I will definitely give referrals!",
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"displayName": "Jo \u201cJoie\u201d Allen"
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"comment": "Thank you, Jo, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2026-02-27T02:05:26.691164Z"
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"comment": "Thank you, Phil, for taking the time to leave a review! We appreciate your support.",
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"comment": "Thank you for the wonderful review, B! We're glad to hear that Rick was able to help with your husband's hearing aid so promptly. We appreciate your support!",
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"comment": "Rick is awesome!!! Hubby's tube broke. Called and made same day appointment and even though the hearing aid was from a different manufacturer, he was able to fix it.",
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"comment": "Thank you, Steve! We're glad to hear you had a pleasant consult and that Rick was able to provide you with the information you needed. It's great that we can help simplify the process with your insurance.",
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"comment": "Pleasant consult .. Rick described hearing aide options and detailed costs of product and their roll in continuing care..\nI\u2019m in .. nice that they interface with my insurance company so I don\u2019t have to.",
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"displayName": "Bonnie Watson"
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"comment": "Thank you, Bonnie! We're so glad you had a positive experience and that our team member could assist you with your hearing setup. Your kind words mean a lot to us!",
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"comment": "I thank the lady that talked me through my phone to get my hearing hooked up to my phone. She was so patient, knowledgeable, thoughtful, and she knew her job was and was so kind, thank you hon very much.",
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"displayName": "K Stouffer"
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"comment": "Thank you, K, for your wonderful review! It's great to hear about your long-standing relationship with us and the excellent service Rick has provided. We appreciate your loyalty and are glad to know you're satisfied with your experience. Your support means a lot to our team!",
"updateTime": "2026-02-01T03:51:17.286095Z"
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"comment": "I've been a satisfied Audibel customer in Springfield since the mid-90s when I saw walked in for a hearing check. I worked in a high noise environment and suspected at least some hearing loss. It urned out I was right, but the owner told me it wasn't bad enough to warrant a hearing device. Still, we agreed to re-test periodically.\nEventually, I needed a hearing aid, but my budget didn't allow for buying a new one. Fortunately, the current manager and audiologist, Rick Reybolds, identified a quality used hearing aid that I could afford. It's been nearly ten years and he still services it... willingly and happily, I might add.\nI know he'd like to sell me a new one with all sorts of advanced features. And, I know that I'll be sporting one if them sooner than later, but until then I know that I will be treated with the same high level of attention, service\nand appreciation as ever. Of course, Rick and his crew have mine. 5 stars deserved.",
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"comment": "Thank you, William, for your kind words! We're glad to hear that you appreciated the thorough explanations and the time taken during your visit. Your recommendation means a lot to us!",
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"comment": "It was good, They took their time, they explained everything, As they were doing it. So I would highly recommend them.",
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"comment": "Thank you, Judy, for your kind words! We're glad to hear you felt well treated and informed. Your feedback means a lot to us.",
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"comment": "Treated very nice. Very informative.",
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"comment": "Thank you, Bob, for your kind words! We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated.",
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"comment": "Took care of business. Courteous, eager to help",
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"comment": "Thank you, Don! We appreciate your kind words about our customer service and friendly environment. Your support means a lot to us!",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you for your review, Trish Quintenz! At this time we only display informational videos revolved around hearing health and care in the clinic. Please let us know how we can help you with any hearing needs.",
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"comment": "Thank you, Shannon, for your kind words and for recognizing our team's efforts to support you; we're glad to hear you always have a great experience with us.",
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"comment": "Handled my hearing aid failure in a reasonable manner and received a new replacement for the failed unit. A great group of people. Thank you for your assistance."
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"comment": "Thank you for your 5-Star review, Charlotte Blumle!",
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"comment": "i was in & out quickly. the employees were very peasant. Rick was persistant but careful in removing the wax from my ears."
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"comment": "Thank you for your 5-Star review, Kathy Nechvatal!",
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"comment": "Thank you for the kind words, Mindy Pusch!",
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"comment": "My grandma has been a patient at Audibel for many years now. I just took her to her appt today and was extremely impressed with the kindness that was shown to us throughout the visit. Rick and Angel were awesome. Rick was very personable, knowledgeable, friendly and was pleasant to be around. My grandma really likes him as well. I would recommend them 100%",
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"comment": "We are so happy to hear how better hearing has impacted your life. Thank you for the 5-star review, Jack!",
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"comment": "I got a new phone that I couldn\u2019t sync it, and my husband brought it to the store and they were able to sync it very easily. It was perfect. It was great."
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"comment": "Thank you for your feedback and support.",
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"comment": "The experience was great the hearing aids are fantastic I hear better than I ever heard before believe me I can hear everything now thank you auto Bell \ud83d\udc4d",
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"comment": "Thank you for your 5-Star review, Sr. Mary Alberta!",
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"comment": "Always a great experience. Right on time today and everything fixed and back out in a hurry. Thank you so much for keeping me hearing.",
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"comment": "Thank you for your review and recommendation, Barkley!",
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"comment": "Audibel hearing center in Springfield is outstanding service. They take care of everything, would recommend them for product quality. You get what you pay for, plus service beyond anything I could ever imagine.",
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"comment": "Thank you for your review and recommendation, Kathy!",
"updateTime": "2020-09-08T22:24:22.161633Z"
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"comment": "I recently purchased hearing aids from Audibel Hearing Center here in Springfield Illinois on West Monroe Street & Rick & Angel are the nicest people who work there & I learned a lot that really surprised me about how your hearing & your memory & your brain can all be effected by your hearing & how hearing aids can help you! They are the BEST & I definitely recommend them to anyone having a hearing problem! \u2764\u2764",
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"displayName": "Ray Spellbrink"
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"comment": "Thank you for your review, Ray!",
"updateTime": "2020-08-18T18:40:23.371095Z"
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"comment": "Great staff. Thorough exam. Need anything at anytime they get me in and make any necessary adjustments. Definitely recommend.",
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"comment": "My hearing aids are great. The staff did an amazing job! I'm currently at a conference for work and can hear everything! Great improvement in the quality of my life",
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Always very patient and friendly, they have been very thorough with examinations and also the free checkups are very much appreciated. A pleasant experience.
edward selinger, on GoogleMy husband was extremely impressed with the visit. He said the hearing test was extensive and he appreciated the opportunity to have a customized hearing aid. He Is looking forward to receiving his new hearing aids.
Elizabeth Pensoneau, on GoogleI would 100% recommend this clinic! I had all my questions taken seriously and everyone took time to make sure I understood their explanations. The doctor took a look at my ears as soon as he was available and the receptionists helped me with extra paperwork I needed. Im definitely...
Scarlett Scarlett, on GoogleFriendly staff. Very professional and pleasant experience. Highly recommend.
Denise Sturm, on GoogleExcellent service
Elliott Allen, on GoogleRick and his staff are very nice and very accommodating to our needs! I will definitely give referrals!
Cheryle Pruitt, on GoogleRick is awesome!!! Hubby's tube broke. Called and made same day appointment and even though the hearing aid was from a different manufacturer, he was able to fix it.
B M G, on GooglePleasant consult .. Rick described hearing aide options and detailed costs of product and their roll in continuing care.. I’m in .. nice that they interface with my insurance company so I don’t have to.
Steve Doerfler, on GoogleI thank the lady that talked me through my phone to get my hearing hooked up to my phone. She was so patient, knowledgeable, thoughtful, and she knew her job was and was so kind, thank you hon very much.
Bonnie Watson, on GoogleI've been a satisfied Audibel customer in Springfield since the mid-90s when I saw walked in for a hearing check. I worked in a high noise environment and suspected at least some hearing loss. It urned out I was right, but the owner told me it wasn't bad enough to...
K Stouffer, on GoogleIt was good, They took their time, they explained everything, As they were doing it. So I would highly recommend them.
William Gabriel, on Google
